Three useful questions
- Do you look after someone who could not manage without your help?
- How is that support affecting your own health, work or life?
- Would you like information, a personal digital plan or contact from the carer service?
For professionals and community partners
Recognise carers earlier and make every referral more useful.
GPs, hospitals, social care teams, employers, pharmacies and community organisations are often the first to notice a caring role. A clear conversation can connect someone to support before pressure becomes a crisis.
Make a good referral
Explain what the service does, gain the person’s consent, confirm their preferred contact method and record any accessibility, communication, risk or urgency information that will help us respond well.
Give support straight away
Partners can share the local Bridgit app link immediately. This gives the carer a route to useful guidance while any personal referral is being processed.
Safeguarding and urgent situations
Do not use a routine carer referral as a substitute for emergency, clinical or safeguarding action. Follow your organisation’s procedures and contact the appropriate statutory service when risk is immediate.